Privacy Policy
Last Updated: 30/10/19
How we use your data
Experto Crede bring products and services to market via a series of business development activities.
The Data Controller for these activities is Joseph Connor. He can be contacted at [email protected]
What data we collect from you
Your views will be collated. As a matter of policy we aim to not collect personal data. However if you wish to have contact with us data we may collect from you can include:
Our Legal Basis for processing your data
We use your data because you have consented for us to do so, or because you wish to have contact with us to conduct business.
Why we need your data
We need information about you when responding to you. With your consent we may also collect data you share with us during technical and market research.
We need to collect data to ensure that we have an accurate record of what happened and what was said. This is important, because we then analyse this information, and use it to draw conclusions about how we should improve our products and services.
What we do with your data
We will not:
We will share your data if we’re required to do so by law – for example, by a court order, or to prevent fraud or other crimes.
When using your responses in reports or presentations, or sharing with partners, we will anonymise your data so that you’re not identifiable: unless you specifically state otherwise on a consent form.
We will share your data with partners but only for the purpose of improving products and services.
Your personal data will be stored on our IT systems. It will also be shared with organisations that provide our email, document management and storage services (Google).
How long we keep your data
We will only keep your personal data for as long as:
This means that we will only hold your personal data for a minimum of 3 months and a maximum of 3 years.
Where your data is processed and stored
We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.
Your personal data may be transferred outside the European Economic Area (EEA) while being processed. If this happens, we’ll make sure you’re given the same level of technical and legal protection as you are within the EEA.
Who we share your data with
Your personal data may be shared with a limited number of people in other organisations outside of Experto Crede, as described above. Reports containing anonymised findings will be shared beyond Experto Crede.
How we protect your data and keep it secure
We are committed to doing all that we can to keep your data secure. We set up systems and processes to prevent unauthorised access to or disclosure of the data we collect – for example, we protect your data using varying levels of encryption. All third parties that process personal data for Experto Crede are required to keep that data secure.
Your rights
You have the right to request:
If you gave your consent for us to collect and process your data, you have the right to:
Questions and complaints
Contact [email protected] if you:
The contact details for The Data Protection Officer are: Joseph Connor, Springboard Technium, NP44 3AW or [email protected]
If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. The Information Commissioner can be contacted at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, or 0303 123 1113, or [email protected].
Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.
Changes to this notice
We may change this privacy notice. When we make changes to this notice, the ‘last updated’ date at the top of this page will also change. Any changes to this privacy notice will apply to you and your data immediately. If these changes affect how your personal data is processed, Experto Crede will take reasonable steps to make sure you know.
Last Updated: 30/10/19
How we use your data
Experto Crede bring products and services to market via a series of business development activities.
The Data Controller for these activities is Joseph Connor. He can be contacted at [email protected]
What data we collect from you
Your views will be collated. As a matter of policy we aim to not collect personal data. However if you wish to have contact with us data we may collect from you can include:
- Name
- Title
- Email address
- Your phone number
Our Legal Basis for processing your data
We use your data because you have consented for us to do so, or because you wish to have contact with us to conduct business.
Why we need your data
We need information about you when responding to you. With your consent we may also collect data you share with us during technical and market research.
We need to collect data to ensure that we have an accurate record of what happened and what was said. This is important, because we then analyse this information, and use it to draw conclusions about how we should improve our products and services.
What we do with your data
We will not:
- sell or rent your data to third parties
- share your data with third parties for marketing purposes
We will share your data if we’re required to do so by law – for example, by a court order, or to prevent fraud or other crimes.
When using your responses in reports or presentations, or sharing with partners, we will anonymise your data so that you’re not identifiable: unless you specifically state otherwise on a consent form.
We will share your data with partners but only for the purpose of improving products and services.
Your personal data will be stored on our IT systems. It will also be shared with organisations that provide our email, document management and storage services (Google).
How long we keep your data
We will only keep your personal data for as long as:
- the law requires us to
- we need for the purposes listed above
This means that we will only hold your personal data for a minimum of 3 months and a maximum of 3 years.
Where your data is processed and stored
We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.
Your personal data may be transferred outside the European Economic Area (EEA) while being processed. If this happens, we’ll make sure you’re given the same level of technical and legal protection as you are within the EEA.
Who we share your data with
Your personal data may be shared with a limited number of people in other organisations outside of Experto Crede, as described above. Reports containing anonymised findings will be shared beyond Experto Crede.
How we protect your data and keep it secure
We are committed to doing all that we can to keep your data secure. We set up systems and processes to prevent unauthorised access to or disclosure of the data we collect – for example, we protect your data using varying levels of encryption. All third parties that process personal data for Experto Crede are required to keep that data secure.
Your rights
You have the right to request:
- information about how your personal data is processed, and to request a copy of that personal data
- that any inaccuracies in your personal data is rectified without delay
- that any incomplete personal data is updated - you can include the missing information in your request
- that your personal data is erased if there is no longer a justification for it to be processed
- that the processing of your personal data is restricted in certain circumstances - for example, where accuracy is contested
If you gave your consent for us to collect and process your data, you have the right to:
- withdraw your consent - this can be done at any time
- request a copy of your personal data - this copy will be provided in a structured, commonly used and machine-readable format
Questions and complaints
Contact [email protected] if you:
- have any questions about anything in this document
- think that your personal data has been misused or mishandled
- want to make a subject access request (SAR)
The contact details for The Data Protection Officer are: Joseph Connor, Springboard Technium, NP44 3AW or [email protected]
If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. The Information Commissioner can be contacted at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, or 0303 123 1113, or [email protected].
Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.
Changes to this notice
We may change this privacy notice. When we make changes to this notice, the ‘last updated’ date at the top of this page will also change. Any changes to this privacy notice will apply to you and your data immediately. If these changes affect how your personal data is processed, Experto Crede will take reasonable steps to make sure you know.